Reference

mimi88 Privacy Policy for Your Account

Our mimi88 Privacy Policy explains what we collect when you open an account, sign in from a phone, or use DANA, OVO, GoPay and QRIS where local law…

Account clarityWallet contextDevice controlsSupport requests
mimi88 mimi88 Privacy Policy for Your Account
PRIVACY HELP DESK

Where to Ask About Your Privacy Policy

A clear support route matters when you cannot match an account action to a data request. Start with the support chat linked from your account area and tell us whether your question concerns sign-in, phone verification, a wallet receipt or a privacy change. If you are in Surabaya, the same account path applies; no separate city profile is required.

Team online

Account support chat

Use the support chat from your signed-in account to ask which account details we hold, why a verification step appeared, or how to submit a Privacy Policy request.

Wallet status check

Send the payment receipt reference and wallet name, such as DANA or QRIS, through support so we can locate the related record without asking you to resend unrelated account data.

Access assistance

If phone verification blocks account access, contact support from the account help route and describe the device path you used. We use that context to address the request safely.

DATA HANDLING

Inside mimi88 Privacy Controls

We keep this policy practical by linking each data use to an account action you can recognise.

Account records

We use your account name, contact details and phone verification status to create and protect access. These records help us distinguish your account from another account using the same payment rail.

Device signals

A phone or desktop session may provide device and connection signals linked to sign-in security. We use them to identify unusual access patterns, not to replace your account verification step.

Cookies

Cookies can remember session choices and help us understand navigation between the login page, lobby and account area. You can manage browser cookie settings, though some account paths may then work differently.

Payment references

DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity can produce references and status records. We use these to match a receipt to the correct account action.

Retention periods

We retain account and transaction records only for the period needed for account security, dispute handling, technical checks and legal duties. Support can explain the category involved in your request.

Change requests

Ask us to correct, access or remove eligible data through support chat. Include your account contact and request type; we may verify ownership before making any change.

Privacy Policy Questions About mimi88

These answers cover the questions we hear most often about account data, wallet records, cookies and access requests. If your situation involves a specific receipt, phone verification attempt or device session, include that context in support chat so we can direct the request correctly.

The mimi88 Privacy Policy covers data used during account creation, phone verification, sign-in, cookie activity, wallet status checks and support requests. It also explains retention and ways to request access or correction.

We may collect account contact details, phone verification status, sign-in records, device signals and payment references. We use each category for the related account, security or reconciliation task.

Yes. Privacy Policy treatment includes references, status, timestamps and account links created by DANA, OVO, GoPay and QRIS activity, as well as bank transfer and virtual account requests.

Open the support chat from your account area and ask for a data access request. Include your account contact and the category you want checked; we may verify ownership first.

You can request correction or removal of eligible data through support chat. We assess the request against account security, dispute handling and legal retention needs before confirming what can change.

Cookies may keep your session choice and record navigation between account pages. Browser settings can limit cookies, but login, verification or other account paths may behave differently afterward.

Yes. Account access and related data processing depend on local law and may be available only where local law permits. Support can explain the account path shown for your region.